Customized Lean Gemba site visits at Salem Health

Salem Health is one of the largest of Oregon’s 59 acute care hospitals and operates the busiest emergency department in Oregon. It is a not-for-profit hospital, licensed for 454 beds.


The health system also includes Salem Health West Valley, a critical access hospital in Dallas, and a network of clinics in a two-county area. Salem Health’s Lean transformation began in 2010.

The focus of site visits at Salem Health is the application of Lean principles in the health care setting. Site visits include walking the Gemba and interaction with our leadership and Kaizen staff.

Some of the Lean management principles you will see in action at Salem Health are:

  • Strategy Deployment and Alignment of Goals in the Organization
  • Lean Leader Expectations
  • Lean Fundamentals such as:
    • Visual Management
    • Daily Management
    • 5S
    • Standard Work
    • Leader Standard Work

Gemba visits range from 2 hours to 1.5 days.

Cost includes staff time, materials and food.

  • 2 hours: $500
  • 4 hours: $1,000
  • 6 hours: $1,500
  • 12 hours (1.5 days): $3,000

Email us for more information or to schedule a Gemba visit.

Schedule a Gemba visit