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Lean Gemba site visits at Salem Health

The Lean system at Salem Health combines strategy deployment and Lean fundamentals such as Visual Management, Huddles, 5S, Quick & Easy Kaizen and Standard Work. ntcu 3

Guests at the Salem Health one-day Gemba tour will see the organization’s visibility room, learn about how staff and leaders are trained and developed in the Lean system, and discuss the Kaizen Promotion Office structure. Department Gemba tours will focus on how Lean fundamentals are deployed at the local level and how they promote alignment with organizational strategies.

Cost Per Participant: $500.00

For questions, call Meagan at 503-814-2717.

All 2020 visit dates have been cancelled due to COVID-19. Please check back with us for 2021 dates! 


Visit objectives

asante visit photo 1-2018 v2By the end of the visit, participants will be able to:

  • Describe how the Lean management system is implemented at Salem Health.
  • Identify Lean management system infrastructure at Salem Health, such as Kaizen Promotion Office structure, training and development, and metrics tracking.
  • Explain how Lean and strategy are deployed at all levels of the organization from the Board of Trustees to the front-line staff.

What to expect during your visit

Meet in the lobby of Salem Hospital Building B, 665 Winter St. SE.

8 to 8:15 a.m.

Welcome, introductions and site visit overview

8:15 to 8:30 a.m.

Salem Health’s approach to Lean and high-level overview of Salem Health’s evolution with Lean

8:30 to 10:15 a.m.

Strategy Deployment at Salem Health

  • Process
  • A3s
  • Visibility and governance
  • Alignment in the organization

Tour the Visibility Room

10:15 to 10:30 a.m.


10:30 to 11 a.m.

Regenerate & Improve (R&I) process for organizational projects

11 to 12 p.m.

Lean leadership and development/Lean Fundamentals education

  • Leader Rounding
  • Leadership connected checking
  • Training and development

12 to 12:45 p.m.


Continuous Improvement Division

  • Kaizen, Quality & Safety
  • Kaizen Promotion Office Structure & Function
  • Metrics Tracker

12:45 to 1:45 p.m.

Department Gemba tours

  • View Lean Fundamentals
  • Alignment to organizational strategies

1:45 to 2 p.m.


2 to 3 p.m.

Executive leader panel

3 to 3:30 p.m.

Question and answer session

Visit evaluations

Cancellation policy

We will honor cancellations with a full refund up to 30 days before the event. We will also determine if we will proceed with the event at 30 days before and will cancel if we do not have enough participants to hold the site visit as scheduled.

Transportation and lodging information

If you're coming from outside our region, we recommend flying into Portland International Airport and renting a car to drive to Salem. Depending on traffic, this drive will take around 1 hour and 20 minutes.

Lodging recommendation

The Grand Hotel 201 Liberty Street SE, Salem, Oregon 97301 This hotel is within reasonable walking distance or easy driving distance from the hospital campus and central to downtown restaurants and entertainment.


Attention: Marion and Polk county community organizations

Salem Health offers local community organizations free, shorter-format Lean site visits. Call Pamela Reznicsek at 503-814-2719 or use the email button below to learn more and schedule a time.

Past site visitors:
St. Luke’s
Spectrum Health
Kaiser Permanente
Houston Methodist
Albertina Kerr
Health Sciences North
Community Health Centers of Benton and Linn Counties
Marion County Health Department
Corban University
Marion-Polk Food Share
  • "All of the visit was valuable.  It was nice to hear everyone on the same page and speaking the same language."
  • "Learned a great deal about the ways that the system was developed and how it has matured."
  • "Recognized the connection from strategy to the work being performed by the teams and individuals."
  • "Liked learning the Lean principles and seeing the work in action."
  • "The most valuable part of the experience is to know it is possible to implement Lean in a large, diverse organization."